Recently I have been studying Information management here in Spain, and now I want to show you the most important things of this subject.
According to a definition given by the European Commission, information technology and communication (ICT) is a term that is currently used to refer to a wide range of services, applications and technologies, which use diverse types of equipment and software, and they are often transmitted through telecommunications networks.
(Source: European Communities Commission)
For organizations, ICT has completely changed the traditional value chain in relation to the way in which business are conducted. Concepts like B2C (business to consumer) and B2B (Business to Business) are nowadays familiar in companies. In the same way, the new trends that are supported by this approach, have created other concepts such as CRM, ERP and Business Intelligence.
But the importance of ICT is not the technology itself, it is the opportunity that it gives its users to have direct access to information, communications and knowledge in general.
Although ICT makes the production and information management on a large scale and low cost possible, it is only useful when it allows us to approach the great quantity of information that is produced, received and stored, analyzing and dealing with it so it can be assimilated by possible Users.